Refund policy

RETURN & REFUND POLICY

At Vunaro, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.

Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging. To initiate a return, please contact us at support.vunaro@gmail.com with your order number and reason for return.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us immediately at support.vunaro@gmail.com with a photo and your order number. We will arrange a replacement or full refund at no additional cost.

Non-Returnable Items Certain items may not be eligible for return due to hygiene or safety reasons. This will be clearly noted on the product page.

Late or Missing Refunds If you have not received your refund within 25 business days, please first check with your bank. If the issue persists, contact us at support.vunaro@gmail.com and we will resolve it promptly.